Refund policy

Return & Refund Policy

Thank you for shopping with Aadyah Accessories. 

We don’t have any Return Or Refund on Orders. ( Unless there is any transit damages for which we need unboxing video as a mandate rule from start to end of opening the courier received & the same needs to be informed to US within 24 Hrs from received date to claim the damages)

To start a return, you can contact us at aadyahaccessories@gmail.com or +91-8321902907 . We will guide you with the return process & details.

We issue replacements for damage of products during transit of the original purchase of the product. ( We need a MANDATE unboxing video). Standard shipping cost of INR 100 will be refunded to customer. A replacement will ONLY be provided. In case of unavailability of the same product a voucher/gift card/coupon code will be provided which can be redeemed for your future purchases.

The placed orders cannot be cancelled or exchanged for another product. If a particular item in your entire order cannot be processed by us, the item can be replaced for an equivalent value or an additional value item considering the additional price can be paid or a coupon/voucher/gift card value can be provided for the product that can be used on future orders.

At all given situations the coupon/voucher/gift card will be provided including the shipping cost if the product has been received damaged in transit.

Any and all items that are not received or claims regarding the same should be raised within 24 hours of the order being shipped/received, any such claims after the mentioned window will not be entertained nor any refunds/replacements will be provided for the same with the same. It will considered as null.

We recommend contacting us for assistance if you experience any issues receiving our products. You can whatsapp / Call on the provided contact #.

We will NOT accept return/exchange for below reasons

  • There might be slight variations in the colour tone of the actual product with respect to the images on the website as these are digital photography and depends on the monitor settings of each device. Though please be 100% assured that all pics are taken by Aadyah Accessories authentically under natural light. You should exactly get what you see. 
  • Handmade jewellery may have slight irregularities in designs that are a natural outcome of the human involvement in the process. This will not be considered as defect for exchange/refund.
  • If the jewellery’s physical look & feel doesn’t suit your liking.
  • If the jewel is too heavy to wear or looks big.
  • If the size of the jewel is not what you expected.
  • Earring stems are bent purposefully on some cases – to avoid breakage which is not considered as a Transit Damage.( Please straighten it very delicately)
  • Under rare circumstances, the jewellery beads or stones may have fallen during transit. Such things which can be easily fixed with fabric glue and will not be exchanged or refunded.( We can Send you instructions , how to fix it)
  • Back ropes provided free of cost during the purchase is provided as a gesture and will not be replaced as a separate parcel in case found broken upon receiving. Importantly they can be shipped extra as a gesture on your next order as an alternative solution.

Please be rest assured that we take full care in packing parcels for. The jewellery is checked thoroughly for damages and packed with sufficient bubble wraps in cardboard boxes. Please check the same in case of any questions. Alternatively feel free to reach out to us.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: aadyahaccessories@gmail.com

Contact # ‪+91 6281 902 907